Rehabilitation


Rehabilitatation Screen Sample

Administration Rehabilitation Update

Customer Services Functions Overview

Description

Rehabilitation is a U.S. Department of Education option which provides delinquent Customers the opportunity to bring their Loan/Receivables current, clear a negative credit report and establish new repayment terms by agreeing to a payment amount/frequency. This function is allowed for Perkins or NDSL Loan/Receivables only. 

 

Additionally , a Rehabilitation may be started through BS/Loan/Receivable Function - TRA Calculator or BS/Customer Function- Tmp Repayment Arrangements (TRA).  See HELP for TRA. 

 

If the user selects the wrong Loan/Receivable, a popup window is displayed. Click on the OK button and select a Perkins or NDSL Loan/Receivable. When the correct Loan/Receivable is selected the Rehabilitate screen is displayed. To rehabilitate a Loan/Receivable, follow the Data Entry guidelines below and then click on the Save icon in the function bar.

Data Entry

*Required Fields

Field

Purpose/Usage

*Rehabilitation requested on

Date must be equal to or prior to the date of the payment which is to be counted as the 1st of 9 on-time payments. This date is used by the automated Rehabilitation Process, in Administration, to determine inclusion in the population to review

*1st Rehab Install Pymt. Due Date

This date will establish the Loan/Receivables temporary 'due day' of each month for consideration of on-time payments. The remaining consecutive payments MUST be posted within this date + the number of grace days defined in Admin/RehabProcess to not fail the Rehab.

Minimum payment amount

If left blank, default will be the Min Installment Amt.  OR enter the agreed monthly payment amount.

If activating a TRA w/Rehab, the TRA Calculate process will populate this field. (BS/LnMenu-TRA Calculator)

Rehabilitation completed on

System Maintained – Date of successful Rehab

Balance as of completion

Loan/Receivable Balance at successful Rehab

Maximum collection cost percentage

N/A

Maximum collection costs that can be charged

N/A

Post rehab collection costs paid/billed

N/A

Completed Rehabilitation subsequently defaulted on

System Maintained – Date CRC failed a Rehabilitation that was previously completed succesfully.

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Rehabilitate Screen Sample

 

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